Royal Mail 1st Class:
We will not refund items lost by Royal Mail. We offer a next day delivery service from £6.45, where we will cover items lost in transit. We will not send items via 1st Class post that exceed £20.00 in value or 500g in weight. If 1st Class post is selected for packages of this type, they will be sent by courier and £6.45 will be charged.
This service is available in a limited number of areas. Should the parcel carrier attempt delivery and is unsuccessful, this charge will not be refunded. Delivery will be attempted the next business day. A contact telephone number must be supplied at the time of ordering
Scottish Highlands and Islands:
Postcodes: AB31-39, AB41-56, EH, G & DD
As UK mainland but certain deliveries may be a 2 day service
Postcodes: IV1-63, KA27-28, KW, PA20-38, PA42, PH5-50 & ZE1-3
Deliveries to Scottish Highlands & Islands is defined by the services provided by the courier companies we use. This is a 2 day service at a cost of £20.00 up 10kg. An additional charge of £0.80 per kg will be added for parcels in excess of 10kg.
Deliveries to Northern Ireland, Eire, Scilly Isles, Channel Isles, Isle of Man & Isle Of Wight:
Delivery times are estimated as 2-3 days but we will review this on an order by order basis. Goods can be collected by your own courier if required. We will contact you to advise that your order is ready for collection